Family Information Line

• 1-800-866-4546 (Toll-free in North America)
• 1-613-995-5234 (Collect calls accepted)

FIL counsellors are available to handle calls in confidence Monday to Friday, except on statutory holidays, from 8:00 to midnight (Eastern Standard Time).

Peace of mind is only a phone call away!

The Family Information Line (FIL) is a toll-free bilingual telephone service for families of Canadian military personnel, intended to provide timely and accurate information as well as reassurance, support and referrals to other resources as needed.

The Family Information Line counsellors are experienced, caring professionals familiar with Canadian Forces policies and operating procedures. During their business hours from 8:00 to midnight EST, you can expect to speak directly to a counsellor.